About Us

VitalCALL is New Zealand’s provider of 24 hours a day, 7 day a week personal emergency response alarms.

Trading in New Zealand for over 20 years, we have been assisting those who want to live a full, independent, and active life, but require the assurance that if help is needed, it is only the press of a button away.

VitalCALL is part of Chubb New Zealand, one of the best-known providers of fire safety and security solutions protecting people, property, and assets around the world. For over 200 years, our mission has been to make your world a safer place by protecting our customers with essential systems, equipment, and services.

Why Choose VitalCALL?

Trustworthy, experienced and credible

  • For over 20 years, VitalCALL has helped thousands of New Zealanders to remain safe and independent through personal emergency alarms, earning people‚Äôs trust, respect as well as the recommendations of more than 2,000 healthcare professionals.

Caring people

  • At VitalCALL, we care about you. Our response centre is committed, and we simply love what we do. We are passionate about your right to be free, and our goal is to ensure you remain independent in the comfort of your own home.

24/7 response centre

  • Operating 365 days a year and 24 hours a day, our VitalCALL response centre is staffed with highly skilled response operators trained to deal with all types of emergency situations.

Compliant with the highest standards

Need help? Give us a call!

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